And the rewards? Oh sweetie, the rewards are phenomenal, especially if you like birthday treats! Perhaps my most favorite thing about the whole ordering on the app is the customizations you can make, without even having to interact with people. This is the most convenient food app in my arsenal, and it is so easy to use. That is why I adore the app! I love being able to order ahead, I time my order so it’s always ready when I get there. The only down fall is how long it can take for my pizza to be ready □. I love Mountain Mike’s Pizza, as do many other people. Here’s hoping your recent app experience doesn't stop you from enjoying your Mountain Mike's favorites in the future!īest thing since the crispy, curly pepperoni itself As we’re always working hard to improve, we've shared your comments with our team for attention. We value you as our guest and thank you for taking a moment to leave us this candid feedback as it's always helpful to hear how we could be doing better. Add to that the fact it has not been updated in over a year and you get the picture - the owners of Mountain Mike’s Pizza don’t really care about the customer experience. The fact that rewards or coupons cannot be used if received by email versus the app, the fact you cannot get reward credit by entering your receipt information, among others, are just a couple of examples of how poorly envisioned the app is. This is an awful experience for the customer and hurts the franchisees. There are so many features missing that most other restaurant apps include.
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